23 March 2009 | DestinationCRM - Who's on Your Team

Image DestinationCRM published Traction® Software President Greg Lloyd's Who's on Your Team which highlights the importance of using wiki-style collaboration and social networking to make team boundaries fuzzier. These fuzzy boundaries, Professor Andrew McAfee says, makes it "easier to convert potential ties to strong or weak ties, and stay on top of what's happening in an extended network of connections you otherwise would not have made." Possibilities emerge to leverage weak ties and potential ties for productive work. Lloyd talks in detail about the nature of strong, weak, and potential ties, as well as the hub and spoke collaboration model that is essential to business communication » Read Full Story

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